Privacy Policy
This policy describes how Unique Denture Clinic ("we", "us", "our") handles personal information collected through our website and when you contact our clinics. We respect your privacy and aim to handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Last updated: November 2026
Who we are
Unique Denture Clinic operates denture clinics in Watsonia and Leopold, Victoria. Our website is https://www.uniquedentureclinic.com.au. For privacy enquiries, contact us at hello@uniquedentureclinic.com.au or (03) 9432 1201.
Information we collect
We may collect:
- Contact and enquiry details — such as your name, phone number, email address, preferred clinic, and message content when you submit a form or contact us.
- Usage and technical data — such as pages visited, device type, browser type, approximate location, and referral source when you use our website.
- Communications — records of calls or emails where you have contacted us, to respond to your enquiry and provide care.
You can browse much of our site without identifying yourself. We only ask for personal information when it is reasonably needed to respond to an enquiry or provide services.
How we use information
We use personal information to:
- Respond to enquiries and arrange appointments
- Provide denture services at our clinics
- Improve our website and understand how visitors find us
- Measure advertising performance where analytics or advertising tools are in use
- Comply with legal obligations
Cookies and similar technologies
Our website may use cookies and similar technologies to remember preferences, measure traffic, and support marketing. These may be set by us or by third party providers such as analytics or advertising partners. You can control cookies through your browser settings. Blocking cookies may affect how some parts of the site work.
Sharing and disclosure
We do not sell personal information. We may share information with service providers who help us operate the website, host forms, send emails, or run analytics and advertising, only as needed for those services and where they are required to protect your information. We may also disclose information where required or authorised by law.
Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. No online service is completely secure. Please avoid sending sensitive clinical information through general enquiry forms unless we have asked you to.
Access, correction and complaints
You may request access to personal information we hold about you, or ask us to correct it if it is inaccurate. Contact us using the details above. If you believe we have breached the Australian Privacy Principles, you may complain to us first. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Links to other websites
Our site may link to external sites such as maps or social media. We are not responsible for their privacy practices. Read their policies before providing personal information.
Changes to this policy
We may update this policy from time to time. The current version will always be on this page. Continued use of the website after changes means you accept the updated policy.